Terms and Policies

1. Terms of Service

Users agree to comply with the terms when using the website. The company provides 24/7 service but may suspend it for maintenance or emergencies. Users are responsible for managing their account information.

Prohibited activities include:

  • Unauthorized use of the service
  • Hacking or attempting to breach security
  • Spreading viruses or malicious code
  • Violating intellectual property rights

2. Privacy Policy

The company collects minimal personal information necessary to provide services. Information is collected legally and with user consent. Users can refuse to receive marketing emails.

Key points:

  • Personal information is protected and not shared without consent
  • Users have the right to access and correct their personal information
  • The company uses security measures to protect user data

3. Refund Policy

Our refund policy includes:

  • Users can cancel orders within 7 days of purchase in most cases
  • Some items like opened/used products may not be eligible for return
  • The company will process refunds within 3 business days of receiving returned items
  • Users are responsible for return shipping costs unless the item was defective

4. International Shipping

For international orders:

  • Customs duties are the responsibility of the recipient
  • Delivery times may be delayed due to customs processing
  • Returns for international orders have special procedures

5. Reward Points

Our reward points system:

  • Points can be earned on purchases and used like cash on the site
  • Points expire after 2 years if unused
  • Points cannot be redeemed for cash

6. Liability

Liability limitations:

  • The company is not liable for damages caused by user negligence or force majeure events
  • Disputes will be governed by the laws of South Korea